Eligibility Worker Ii Study Guide

Posted By admin On 30.08.19

The MN Civil Service Exam is the source of the single eligibility list for 73 out of the. Your Minnesota Civil Service test result through practice exams, study guide. Worker I & II – Interpersonal skills, interviewing principles, analytic aptitude,.

APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service OR full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service by the last day of filing. WITHHOLD: No withhold will be accepted for this examination. VERIFICATION OF EXPERIENCE: No out-of-class experience or Verification of Experience Letter (VOEL) will be accepted.

DEFINITION: Makes initial and continual eligibility determinations of public assistance and grants for an assigned number of public assistance applicants and participants. CLASSIFICATION STANDARDS: This is the journey-level of the Eligibility Worker class series and positions allocable to this class report to an Eligibility Supervisor.

Eligibility Worker II's are assigned a caseload and are responsible for making independent determination of initial and continuing eligibility for applicants and program participants receiving public assistance within established guidelines and procedures. May also perform Income Eligibility Verification of cases to calculate overpayment recovery amount. Incumbents must exercise knowledge of the laws, regulations and procedures governing the administration of public assistance grants and programs and of interviewing and record keeping techniques. Incumbents must also have the ability to search and gather records of various incomes or eligibility related information from multiple sources including computer databases, and apply the rules and regulations pertaining to eligibility for various categories of aid programs, makes mathematical computations, evaluate financial data, and interact effectively with the public in the process of public assistance program evaluation.

Essential Job Functions. Interviews applicants or participants receiving public assistance to obtain financial and other eligibility data and assists applicants or participants in completing the necessary documents for the initiation, continuation, or modification of benefits. Explains provisions of the various public assistance programs, applicable federal and state regulations, county policies, legal rights and responsibilities of persons applying for or participating in public assistance programs. Advises participants of sanctions for non-compliance with the terms and conditions of initiating and continuing benefits. Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, e.g.

CalWORKs, General Relief, CalFresh, Medi-Cal or others. Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided to resolve discrepancies. Analyzes available information and make appropriate disposition recommendations. Computes benefits for eligible applicants or participants of public assistance programs to determine whether funds can be authorized for special needs; initiates and updates program participants' financial information and budget documents. Organizes, monitors and prioritizes assigned cases to ensure required case records and documents are properly filed, processed, verified and updated within specific time limits to meet the deadlines established by legislation and regulations.

Makes home calls or field visits to interview participants, to verify eligibility and clarify other pertinent information related to a participant's case file. Makes preliminary assessment of applicants or program participants' social situation to determine potential problems for appropriate referrals to social service staff.

Refers applicants or program participants to appropriate County departments, community-based organizations, and other agencies for services and resources to address their immediate and long-term needs. Prepares the forms necessary for entering participant's financial and biographical data into the computer system; review computer generated data reports to verify and ensure data entered are accurate. Searches various income and eligibility related computer databases to ascertain whether the applicants or participants of the programs are receiving income from other sources of public assistance aids or programs, and to verify eligibility status.

Participates in a job referral and placement project for potentially employable applicants and participants of public assistance. Verifies earnings or incomes to compute the amount of over-payment or over-issuance, generate over-payment reports and Notices of Action, and, when appropriate, makes referrals to the Welfare Fraud Prevention and Investigations unit. Follows existing criteria in identifying suspected cases of welfare fraud for referrals to the Welfare Fraud Prevention and Investigations unit. Requirements SELECTION REQUIREMENTS: One year of experience in the County of Los Angeles' class of Eligibility Worker I. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.

SPECIAL REQUIREMENT INFORMATION: Applicants must have status as an Eligibility Worker I as evidenced by holding such a payroll title in the service of the County of Los Angeles for the required period of time. Additional Information IMPORTANT NOTES:. Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements.

Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. EXAMINATION CONTENT: This examination will consist of two (2) parts: Part 1: An evaluation of experience based on application information weighted 50%. Candidates must achieve a passing score of 70% of higher to advance to the Appraisal of Promotability.

Part 2: An Appraisal of Promotability weighted 50%. This part of the exam will evaluate the following dimensions:. Adaptability & Dependability. Interpersonal/Oral Communication/Customer Services Skills. Reading Comprehension. Data Analysis & Interpretation.

Case Maintenance. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve months following the date of promulgation. No person may compete in this exam more than once in a twelve (12) month period. SPECIAL INFORMATION FINGERPRINTING AND SECURITY CLEARANCE: Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. Any candidate with a conviction record incompatible with the essential duties of this position may be withheld from appointment. Any false statement or omission of material fact may cause forfeiture of employment rights.

Information presented on employment applications, resumes, and during the examination process is subject to verification. Disqualifying factors may include but are not limited to the following:. Felony convictions. Certain job-related misdemeanor convictions. Certain serious traffic convictions or traffic violations (e.g., three or more moving violations within the past two (2) years, failure to appear, at-fault accidents, and driving under the influence). Illegal use of certain controlled substances.

VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by 5:00 p.m., PST, on the last day of filing.

Applications submitted by U.S. Mail, fax, or in person will not be accepted.

Apply online by clicking on the 'Apply' tab for this posting. You can also track the status of your application using the website. Applicants must submit all documents to be considered (diplomas, official transcripts, certificates, etc.) during application submission.

Guide

All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to, but must be received within fifteen (15) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name Eligibility Worker II and exam number 49179P.

Acceptance of your application depends on whether you clearly show that you meet the Selection Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience.

For each job held, give the name and address of your employer, your job title, beginning and ending dates, description of work performed and salary earned. Utilizing verbiage from the Class Specification and Selection Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an Incomplete Application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment.

WE MAY CLOSE THIS EXAMINATION WITHOUT PRIOR NOTICE. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE 'SUBMIT' BUTTON SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All Applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification for this examination. Questions regarding this posting may be emailed, with exam name Eligibility Worker II and exam number 49179P in the subject line, to.Americans with Disabilities Act (ADA) Coordinator Phone: (213) 639-5902 or send requests to: Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Veronik Geragoosian or Jenny Zeng Department Contact Phone: (213) 639-5546 or (213)639-5556 Department Contact Email.

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Eligibility Worker Ii Salary

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