Eligibility Worker Ii Study Guide
Posted By admin On 30.08.19The MN Civil Service Exam is the source of the single eligibility list for 73 out of the. Your Minnesota Civil Service test result through practice exams, study guide. Worker I & II – Interpersonal skills, interviewing principles, analytic aptitude,.
APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam: Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service OR full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service by the last day of filing. WITHHOLD: No withhold will be accepted for this examination. VERIFICATION OF EXPERIENCE: No out-of-class experience or Verification of Experience Letter (VOEL) will be accepted.
DEFINITION: Makes initial and continual eligibility determinations of public assistance and grants for an assigned number of public assistance applicants and participants. CLASSIFICATION STANDARDS: This is the journey-level of the Eligibility Worker class series and positions allocable to this class report to an Eligibility Supervisor.
Eligibility Worker II's are assigned a caseload and are responsible for making independent determination of initial and continuing eligibility for applicants and program participants receiving public assistance within established guidelines and procedures. May also perform Income Eligibility Verification of cases to calculate overpayment recovery amount. Incumbents must exercise knowledge of the laws, regulations and procedures governing the administration of public assistance grants and programs and of interviewing and record keeping techniques. Incumbents must also have the ability to search and gather records of various incomes or eligibility related information from multiple sources including computer databases, and apply the rules and regulations pertaining to eligibility for various categories of aid programs, makes mathematical computations, evaluate financial data, and interact effectively with the public in the process of public assistance program evaluation.
Essential Job Functions. Interviews applicants or participants receiving public assistance to obtain financial and other eligibility data and assists applicants or participants in completing the necessary documents for the initiation, continuation, or modification of benefits. Explains provisions of the various public assistance programs, applicable federal and state regulations, county policies, legal rights and responsibilities of persons applying for or participating in public assistance programs. Advises participants of sanctions for non-compliance with the terms and conditions of initiating and continuing benefits. Reviews and analyzes financial and eligibility information to determine initial or continuing eligibility for one or more public assistance programs, e.g.
CalWORKs, General Relief, CalFresh, Medi-Cal or others. Contacts individuals, agencies, insurance companies, schools and other relevant institutions to verify or clarify information provided to resolve discrepancies. Analyzes available information and make appropriate disposition recommendations. Computes benefits for eligible applicants or participants of public assistance programs to determine whether funds can be authorized for special needs; initiates and updates program participants' financial information and budget documents. Organizes, monitors and prioritizes assigned cases to ensure required case records and documents are properly filed, processed, verified and updated within specific time limits to meet the deadlines established by legislation and regulations.
Makes home calls or field visits to interview participants, to verify eligibility and clarify other pertinent information related to a participant's case file. Makes preliminary assessment of applicants or program participants' social situation to determine potential problems for appropriate referrals to social service staff.
Refers applicants or program participants to appropriate County departments, community-based organizations, and other agencies for services and resources to address their immediate and long-term needs. Prepares the forms necessary for entering participant's financial and biographical data into the computer system; review computer generated data reports to verify and ensure data entered are accurate. Searches various income and eligibility related computer databases to ascertain whether the applicants or participants of the programs are receiving income from other sources of public assistance aids or programs, and to verify eligibility status.
Participates in a job referral and placement project for potentially employable applicants and participants of public assistance. Verifies earnings or incomes to compute the amount of over-payment or over-issuance, generate over-payment reports and Notices of Action, and, when appropriate, makes referrals to the Welfare Fraud Prevention and Investigations unit. Follows existing criteria in identifying suspected cases of welfare fraud for referrals to the Welfare Fraud Prevention and Investigations unit. Requirements SELECTION REQUIREMENTS: One year of experience in the County of Los Angeles' class of Eligibility Worker I. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS: Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.
SPECIAL REQUIREMENT INFORMATION: Applicants must have status as an Eligibility Worker I as evidenced by holding such a payroll title in the service of the County of Los Angeles for the required period of time. Additional Information IMPORTANT NOTES:. Please note that all information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION. Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements.
Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. EXAMINATION CONTENT: This examination will consist of two (2) parts: Part 1: An evaluation of experience based on application information weighted 50%. Candidates must achieve a passing score of 70% of higher to advance to the Appraisal of Promotability.
Part 2: An Appraisal of Promotability weighted 50%. This part of the exam will evaluate the following dimensions:. Adaptability & Dependability. Interpersonal/Oral Communication/Customer Services Skills. Reading Comprehension. Data Analysis & Interpretation.
Case Maintenance. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on each weighted part of the examination in order to be placed on the Eligible Register. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in order of their score group for a period of twelve months following the date of promulgation. No person may compete in this exam more than once in a twelve (12) month period. SPECIAL INFORMATION FINGERPRINTING AND SECURITY CLEARANCE: Before a final appointment is made to this position, candidates are subject to security clearance which includes fingerprinting. Any candidate with a conviction record incompatible with the essential duties of this position may be withheld from appointment. Any false statement or omission of material fact may cause forfeiture of employment rights.
Information presented on employment applications, resumes, and during the examination process is subject to verification. Disqualifying factors may include but are not limited to the following:. Felony convictions. Certain job-related misdemeanor convictions. Certain serious traffic convictions or traffic violations (e.g., three or more moving violations within the past two (2) years, failure to appear, at-fault accidents, and driving under the influence). Illegal use of certain controlled substances.
VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Public Social Services offices located throughout Los Angeles County. APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application by 5:00 p.m., PST, on the last day of filing.
Applications submitted by U.S. Mail, fax, or in person will not be accepted.
Apply online by clicking on the 'Apply' tab for this posting. You can also track the status of your application using the website. Applicants must submit all documents to be considered (diplomas, official transcripts, certificates, etc.) during application submission.
All documents must be clear and legible. Although resumes can be uploaded as attachments to the application, resumes cannot be accepted in lieu of completing the online application. Documents not submitted with the application may be emailed to, but must be received within fifteen (15) calendar days of filing. All emails must clearly identify the applicant's name and the subject line must include the exam name Eligibility Worker II and exam number 49179P.
Acceptance of your application depends on whether you clearly show that you meet the Selection Requirements. Fill out the online application completely and correctly in order to receive full credit for any related education, training, and job experience.
For each job held, give the name and address of your employer, your job title, beginning and ending dates, description of work performed and salary earned. Utilizing verbiage from the Class Specification and Selection Requirements will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an Incomplete Application and disqualification. All information supplied is subject to verification. APPLICATIONS MAY BE REJECTED AT ANY STAGE OF THE SELECTION PROCESS. Falsification of any information may result in disqualification or rescission of appointment.
WE MAY CLOSE THIS EXAMINATION WITHOUT PRIOR NOTICE. PLEASE REVIEW YOUR APPLICATION CAREFULLY AND COMPLETELY PRIOR TO CLICKING THE 'SUBMIT' BUTTON SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All Applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record and is subject to disqualification for this examination. Questions regarding this posting may be emailed, with exam name Eligibility Worker II and exam number 49179P in the subject line, to.Americans with Disabilities Act (ADA) Coordinator Phone: (213) 639-5902 or send requests to: Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Veronik Geragoosian or Jenny Zeng Department Contact Phone: (213) 639-5546 or (213)639-5556 Department Contact Email.
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the legal bases of the processing. Company will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal information will only be collected, used, and retained as necessary for the purposes stated herein for which you have provided explicit consent, or as required by law or regulation.
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We may process data about your use of our website and services (' usage data'). Usage data is gathered automatically when you visit the web pages to help us better serve you. This information may include Internet protocol (IP) address, browser type, device ID, cookie information, software and hardware attributes, the pages you visit, referring/exit pages, the files viewed on our site (e.g. HTML pages, graphics, etc.), operating system, date/time stamp, search terms entered on the site, and/or clickstream data to analyze trends in the aggregate and administer the site. We may process this information for internal system administration, to help diagnose problems with our servers, administer our Services, determine data’s country of origin, help prevent fraud, identify clickstreams that led you to our Services, and determine what enhancements to implement.
We may process your account data (' account data'). The account data may include your name, email address, and password. You are the source of the account data provided to us. The account data may be processed for the purposes of providing our services, ensuring the security of our website and services, to detect, investigate and prevent activities that violate our policies or the law, maintaining back-ups of our databases, providing customer support, communicating with you about feature updates and services, and to inform you of other job opportunities, products, and services. We may process your information included in your Job Seeker or User profile (' profile data'). Profiles can be created independently or while applying to a job.
Profiles also can be created by signing up via Facebook. Typical data points within the Job Seeker Profile include: first and last name, address, e-mail address, telephone number, resume, driver’s license, proof of right to work in the United States, work experience, education history, certifications and licenses, applicant skills and languages, personal references, and any other supplemental information added at your sole discretion. Profile data will be processed for your future use of the Services, to allow you to apply or post jobs, where you continue your use of additional services provided by Company or Affiliate Parties (such as receiving correspondence regarding future job opportunities from Customers (i.e. Potential employers) or making your Job Seeker Profile available for Customers to review and reach out to you for future job opportunities), and as required or where there is a reasonable belief disclosure is required by law or regulation. Please note, Customers have the option to request additional personal data during the application process that is not requested, owned, or used by Company. We may process information that you post for publication on our website or through our services (' publication data'). The publication data may be processed for the purposes of enabling such publication and administering our website and services.
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Company may allow these third parties to collect, use, or share your personal information for (i) the identified purposes described herein, (ii) to facilitate your use of the Services, (iii) where you explicitly provide your consent, or (iv) where there is a reasonable belief that disclosure is required by law or regulations. Personal information will not be disclosed to third parties for new uses or purposes unless you have given prior explicit consent. Third parties may include payment processing companies, background check providers, online assessment providers, communication providers, analytics companies, fulfillment companies, and payment processing companies.
More specifically:. We may allow payment processing companies to process information relating to transactions, including purchases of goods and services, that you enter on the payment processor website (' transaction data'). Where applicable, we may send your name and address to payment processing companies to facilitate your transaction. We may process your information for background check services you choose to participate in for job applications.
This data may include a URL to the full background check report (which requires login to the third-party system), current status of the background check report (pending, clear, or review), and your name, zip code, phone number, employment history, education history, and email address to facilitate your use of the service with the background check company. The source of this data is you and the background check company. This data may be processed for the purpose of providing information on the status of the background check and facilitating access to the full report. You have a right to the data the background check company retains on you and you will automatically be provided a copy of your results via e-mail upon completion of background check processing. We may process online assessment information. This data may include assessment scores/percentages, and URLs to the full assessment results (which require login to the third-party system). The source of this data is the online assessment company.
This data may be processed for facilitating access to the full assessment and communicating applicant assessment results to you and the Customer who requested administration of the assessment. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (' notification data'). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters, providing status on background checks, online assessments, and payment receipts, or providing you information on future job opportunities. You can change your email preferences to control notifications you receive from Company and Customers or unsubscribe from a notification by following instructions contained within the notification itself, or your account settings. We may share aggregated and de-personalized information (so that personal information is not revealed) with business partners and use machine learning techniques on metadata and cookie data in order to provide Customers with useful insights from the data they collected using Services, to build or enhance features, improve our Services, improve our infrastructure and security, and develop products.
Eligibility Worker Ii Salary
We may process information contained in or relating to any communication that you send to us (“ correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. The correspondence data may be processed for the purposes of communicating with you, record-keeping, and to help prevent fraud and abuse.
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This Privacy Policy will apply to your personal information as transferred to the new entity. If Company is the subject of an insolvency proceeding, information retained by Company will be disposed of in a transaction approved by the court. The legal basis for this processing is our legitimate interests, namely the transition services in the event of a merger, purchase, or insolvency. Information We Share for Partnerships and Integrations.
In the limited circumstances where we disclose personal data, we do so subject to your control, where it’s necessary to provide you our services, or where it is required by law. We enter confidentiality and data processing terms with any party who may process personal data, and we regularly review their standards and practices. On your instruction, if you choose to use one an integration mentioned in Section 2.8, we share information or data with that party to facilitate your use of that API. We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
As previously mentioned in Section 2, financial transactions relating to our website and services are handled by our payment services providers, CyberSource (VISA), JP Morgan Chase, Merchant e-Solutions, Stripe, and Braintree. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments and dealing with complaints and queries relating to such payments and refunds. We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. When you are on the Services, you may be presented the opportunity to visit or link to other websites, including websites by third parties unaffiliated with Company. Company has no relationship or control over these websites.
These websites might collect personal information about you, and because this Privacy Policy does not address the information practices of those unaffiliated websites, you should review the privacy policies of such other websites to see how they treat your personal information. Use of such websites are at your own risk. Information Collected by Customers – Where Company is a Data Processor. If you are a Job Seeker, certain information requested and collected through the Services is at the direction of Customers. In these instances, Company is a data processor on behalf of a Customer (the data controller).
Other than information gathered for your account and Job Seeker Profile (where Company is still the data controller), data collected by Customers through the Services is dependent upon what Customers request of the Job Seeker. Our legal obligations as a data processor are set out in our contracts with Customers or via internet privacy frameworks. Customers (defined in Section 1 of the Governmentjobs.com Terms of Service) maintain personal information about Job Seekers which is collected from accounts or forms Job Seekers complete, and transactions or communications Job Seekers and Customers have with each other.
If you are a Job Seeker, you understand that for job applications you submit to Customers, the respective Customer determines which authorized users (Customer employees such as Human Resource employees) have access to the information you submit, as well as the default data retention periods. If you apply to a job, make your Job Seeker Profile available for Customers to view, provide information to show interest in a job, or reply to a message from a Customer, you consent to disclosing your information to Customer(s) for their authorized users to complete recruitment and hiring processes and to contact you, including for future job opportunities. The general personal information processed by Company on behalf of Customers includes: full name, driver’s license, address, resume, cover letter, professional references, date of birth, prior work history, phone number, email, birth date, criminal history, writing samples, transcripts, education history, ethnicity, race, disability status, veteran status, social security number, and nepotism status.
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